Mcdonald's rant

The one thing I expect from McDonald's is fast serice. I don't expect healthy food, I don't even expect food that tastes particularly good. But I do expect it to be fast. They are the pioneers of "fast food" after all. I stopped at Mac's on my way home tonight since I hadn't had much to eat all day. There was an SUV-type vehicle at the ordering station (you know, the place where the microphone is), and two cars behind it when I pulled up, making me third in line. From that spot until I actually got up to order took a full ten minutes. Yep, ten minutes. When I arrived there, someone came on the speaker right away and took my order (simply, a double cheeseburger and medium fries). It then took me another six minutes to make it from there to the first window, the one where they take your money. When I got there, no one was in sight, but in a few seconds, someone walked up to the window and took my $2.13. Another four minutes passed while the two cars ahead of me then got their orders and left. By the time I got to the pickup window, it had been ten minutes since I placed my order. And I sat there for two more minutes until someone brought my bag of food to the window and handed it to me. I was told to have a nice day, but no mention was made of the long wait. From the time I pulled into the parking lot until I got my food and left -- twenty-two minutes had passed. And by the way, the fries I was given seemed liked they'd been sitting out for about half an hour before I got them; they were cold and hard. Like I said, I don't expect a lot from McDonald's but their key element was certainly missing tonight.